Emotional Intelligence and Change Management for Administrative Professionals

Course Overview:

This course, Emotional Intelligence and Change Management for Administrative Professionals, is designed to enhance the interpersonal and emotional skills of administrative professionals in dynamic organizational environments. It focuses on the critical role that emotional intelligence (EI) plays in navigating and managing change effectively. Participants will learn how to develop emotional awareness, manage their own emotions and influence others positively during periods of organizational transition. The course also provides practical strategies for administrative professionals to apply emotional intelligence to foster collaboration, improve communication and support leadership during change initiatives.